| InfoTech has launched a new tracking and reporting service
program called InfoTrack for Enterprise Services. Focused
on the voice and IP Telephony/converged services market space,
there are 3 Tracks in the InfoTrack for Enterprise Services
Program:
As the descriptive titles portray, the Maintenance Services
Track will remain focused on voice and IP Telephony maintenance
services, the Managed Services Track will focus on voice and
convergence network and system management services, and the
Professional Services Track will focus on voice and convergence
systems installation and professional services.
InfoTech has developed this enhanced and expanded program
in response to market demand for information on the broader
voice/IP services market as it continues to evolve. The InfoTrack
for Enterprise Services Program will produce seven formal
reports per year and several “InfoTrack for Enterprise
Services Perspectives” white papers per year. Each Track
(Maintenance Services, Managed Services and Professional Services)
report will be published twice per year. The InfoTrack for
Enterprise Services annual report will be published once per
year and aggregate data from the three tracks. White papers
focused on topical issues will be published on an ad hoc basis
with an expectation of a minimum of one white paper every
two months.
Note: The InfoTrack for Maintenance Services Program
has been converted into the Maintenance Services Track within
the InfoTrack for Enterprise Service Program. It will be augmented
with ad hoc white papers and end user survey information.
Current subscribers will be given the opportunity to change
their subscription parameters in the near future.
The InfoTrack for Enterprise Services Program is integral
to InfoTech's Enterprise Communications Research Practice.
With highly synergistic research objectives, these programs
-- InfoTrack for Enterprise Services,
InfoTrack for Enterprise Communications,
InfoTrack for Enterprise Mobility
and InfoTrack for Converged Communications
-- serve as an integrated portfolio of management tools for
business decision-makers. For more information, please visit
www.accessintel-infotech.com.
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