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Warren Williams is Vice President, InfoTech and Senior Program Director, Services. Mr. Williams has over thirty years of experience in the telecommunications industry. He is responsible for the InfoTrack for Enterprise Services (IES) program, project management, and select custom consulting engagements. The IES Program provides in-depth information and analysis on the communications maintenance, managed and professional services market segments. Mr. Williams has extensive knowledge and experience in many segments of the Telecommunications industry. He specializes in enterprise services, enterprise systems and networks, convergence applications, carrier infrastructure, and Operations Support Systems. He has conducted over 250 consulting engagements spanning virtually all of the cutting edge issues over the past 18 years, providing expert analysis and recommendations to network service providers, manufacturers, distributors, and end-user clients. Prior to joining Access Intelligence-Infotech, Mr. Williams was Vice President at The Eastern Management Group where he was responsible for strategic, technical and management consulting engagements. Prior to The Eastern Management Group, Mr. Williams held strategic and tactical management positions at AT&T-Information Systems, AT&T and New Jersey Bell. During his tenure at these companies, he was responsible for strategic planning, integrated communications systems, industry marketing, market management, training and sales. In 1984, Mr. Williams led the AT&T-IS team providing an integrated voice, data and video information system to the top 40 executives at AT&T Corporation. Mr. Williams is often quoted in trade magazines and news media, and he has most recently published articles in Telephony Magazine (“What’s it Cost?-When it comes to OSS total cost of ownership, carriers must weigh initial capital expenditures against life cycle payoffs”, July, 1999), the International Engineering Consortium’s Operations Support Systems 2000-2001 (September, 2000) and in BCR’s PBX 2000 (“The State of VoIP”, January, 2000). Mr. Williams has also delivered many presentations to industry groups, including NCUG 2002 (National Centrex Users Group), INWorld Forum 2000, VoiceCon, IEC, and several manufacturer end user organization events.
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Warren H. Williams
