INFOTECH STUDY: PROFESSIONAL SERVICES PLAY KEY ROLE IN SELLING CONVERGED NETWORKS TO ENTERPRISES
June 7, 2001 - Professional Services Convergence

PARSIPPANY, NJ, JUNE 7, 2001 - Enterprise adoption of complex, multi-site converged and next-generation networks will surge over the next few years, and professional services are the key, according to InfoTech, a New Jersey-based global consulting firm. Manufacturers of convergence equipment, value-added resellers, systems integrators, consulting firms, and network service providers are racing to invest in resources and expertise to provision these services. How they allocate these investments and develop their resources for convergence professional services will determine market winners. InfoTech's new study, Professional Services for Converged Networks and Applications: A Competitive Analysis of Leading Providers, provides a benchmark analysis of 22 leading competitors.

InfoTech estimates that the demand for convergence professional services among larger enterprises in the United States will reach $14.86 billion in 2004, with a compound annual growth rate (CAGR) of 66.1 percent from 2000 to 2004. " Equipment manufacturers recognize professional services as an essential element of a total convergence solution, as well as a recurring revenue opportunity," said Larry Herman, InfoTech Consultant. Through interviews and surveys with telecom/IT enterprise end users and convergence professional service providers, the study identified key areas upon which providers differ significantly in their approaches. Major providers such as Nortel Networks (NYSE: NT), Cisco (NASDAQ: CSCO), EDS (NYSE: EDS), and SAIC participated in the study.

"Current and future providers of convergence professional services must carefully evaluate various factors before making important investment decisions that will in the long run impact their success in the marketplace," commented Herman. Another recent InfoTech study, Building and Managing Next Generation Networks: A Growth Opportunity for the Telecom Industry, projects the global market for out-tasked network management and professional services to large enterprises to reach $130B by 2004, with profiled telecom industry leaders including Avaya (NYSE: AV), BellSouth (NYSE: BLS), Fujitsu, SBC (NYSE: SBC), and Verizon (NYSE: VZ).

To purchase or learn more about these studies, please contact Craig Borne (infotech@accessintel.com).

InfoTech is a subsidiary of PBI Media, LLC, specializing in global information and professional services for the telecommunications and data networking industries. InfoTech offers a comprehensive scope of information and professional services, including custom project consulting, market and competitive intelligence programs, tactical sales support tools, primary research studies, industry conferences and custom marketing programs. Further information about InfoTech can be obtained at the company's web site at www.accessintel-infotech.com.

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