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InfoTech
Study Shows $5B IP Telephony Market For Small And Mid-sized Businesses PARSIPPANY, NJ -- (MARKET WIRE) -- 02/15/2005 -- According to a new study from research and consulting firm InfoTech, the IP Telephony (IPT) market for small and mid-sized U.S. businesses (SMBs) -- those firms with 20 to 499 employees -- is growing at a compound annual growth rate (CAGR) of 42% with total spending exceeding $5.3 billion by 2008. Although the adoption of converged communications systems by SMBs has trailed larger enterprises for the last five years, SMBs are starting to catch up. "The percentage of SMBs in the U.S. that have started to implement IPT jumped from 9% in 2003 to 28% by the end of 2004. This year, the SMB adoption rate will reach 35% -- quadrupling in just two years," explains Terry White, director of InfoTech's InfoTrack for Converged Communications program. The study also found that when SMBs are replacing traditional Key systems or PBXs with IPT systems, many are re-using existing analog or digital phones. "In 2005, IP phones will represent 46% of SMB phones in service, but will increase to 66% by 2008," adds White. "Since it will become increasingly common for end-users to access new converged applications through an IP phone set, nearly 70% of the SMBs intending to buy a converged system during over the next three years see productivity gains as the primary reason for deploying IP phones." InfoTech's InfoTrack for Converged Communications research report will conduct four comprehensive primary research studies in 2005. Three of the studies will focus on the decision process for IPT vendor and service selection for three distinct market segments -- large enterprise, mid-market companies and small businesses. The fourth report will be devoted entirely to the market demand for converged applications and the role that they play in improving business processes. Published since 1999, InfoTrack for Converged Communications is viewed by the provider and end-user community as the leading authoritative resource for market intelligence on converged business communications. InfoTech is a subsidiary of Access Intelligence, LLC, and specializes in global information and professional services for the business communications industry. InfoTech offers a comprehensive portfolio of information and professional services, including market and competitive intelligence programs, business consulting, sales support tools and training, primary research studies, industry conferences and custom marketing programs. Further information about InfoTech can be obtained at the company's Web site at www.accessintel-infotech.com. -------------------------------------------------------------------------------- Contact: |
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