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PARSIPPANY, NJ, April 27, 2004 – According to a new study from research and consulting firm InfoTech, the U.S. enterprise communications market has bottomed out and begun to recover. Total TDM and IP station line shipments were up 4% in the fourth quarter of 2003, compared to the same time period a year earlier. This follows more than three consecutive years of negative growth.
“Rapid growth in converged IP systems has reached the point that it is fully offsetting declines in traditional PBX and Key systems”, said Frank Stinson, program director at InfoTech. For all of 2003, converged IP system shipments increased 85% over the previous year. At the same time, sales of new PBX and Key systems declined 29% and 11%, respectively. The study also found that key positive market demand drivers are emerging. “Traditional PBX systems installed in the 1990’s are nearing the end of their useful lives”, adds Stinson. “When you couple that with an improving economy and mainstream acceptance of IP telephony, the prospects for continued market growth are strong.” InfoTech is predicting steady market growth through 2008, at which time total annual shipments will exceed the peak of the last major growth cycle in 1999. InfoTech’s detailed research report, InfoTrack for Enterprise Communications, provides a comprehensive quarterly view of North American vendor shipments, market shares, installed base, and forecasts of traditional TDM and IP systems, as well as for messaging and contact centers applications. InfoTech is a subsidiary of PBI Media, LLC, specializing in global information and professional services for the telecommunications and data networking industries. InfoTech offers a comprehensive portfolio of information and professional services, including market and competitive intelligence programs, business consulting, sales support tools and training, primary research studies, industry conferences and custom marketing programs. Further information about InfoTech can be obtained at the company’s web site at www.pbimedia-infotech.com. Contact:
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