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PARSIPPANY, NJ, April 29, 2004 – According to a new study from research and consulting firm InfoTech, the worldwide enterprise communications market has bottomed out and will return to growth in 2004. Total TDM and IP line shipments are projected to increase 6.5% over their 2003 level. Annual growth in the 4% - 9% range is expected to continue through 2008.
According to Frank Stinson, program director at InfoTech, “Rapid growth in the converged market has largely offset erosion in traditional PBX and Key systems.” For 2003, Converged IP system shipments increased 45% from the previous year. Over the same period, sales of new PBX and Key systems declined by 28% and 11% respectively. “We expect this trend to continue over the next several years, resulting in overall market growth,” Stinson added. InfoTech also concluded that the prospect for continued overall growth is very strong in all regions of the world. “An aging TDM installed base, gradual improvements in global economic conditions, and the spread of mainstream acceptance of IP Telephony from the U.S. market to other regions of the world, will be key factors in this shift”, remarked Stinson. InfoTech’s detailed research report, entitled InfoTrack for Global Enterprise Communications Markets, provides a comprehensive quarterly view of North American, European, Asia/Pacific and Central America/Latin America shipment activity of vendor shipments, market shares, and forecasts of traditional TDM and IP systems. As the professional services subsidiary of PBI Media, LLC, InfoTech is among the largest market intelligence providers focused on the global telecommunications and data networking industries. InfoTech offers a comprehensive portfolio of client support services, including competitive benchmark analysis, technology demand forecasts, business decision-maker focus groups, sales support tools and collaterals, as well as custom consulting and market research. Further information about InfoTech can be obtained at www.pbimedia-infotech.com. To purchase a copy, or learn more about this study, please contact Mark Ricca, (973) 602-0124, mricca@accessintel.com.
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